Creating an account only takes a few minutes. Simply click Sign Up and enter your mobile number, full name, date of birth, and address. Once verified, your account is ready to use.

Go to New Transfer, choose the transfer method, select the amount you want to send, and enter the recipient’s details. You’ll see the fee and the amount the recipient will get before confirming.

Make sure the transfer amount, recipient information, sender phone number, and payment method are correct. Review everything carefully and confirm the transaction to send it instantly.

Yes. Every transfer can be followed in real time through the Wickie app, so you can always see where your money is and when it’s expected to arrive.

No. Wickie transfers are made directly from your Primary Account — no IBAN or traditional banking details required.

Most transfers are processed within seconds. In rare cases, local banking systems may cause slight delays, but we’ll always show you an estimated arrival time.

Absolutely. All transfers are protected with bank-level security, certified standards, and encrypted processing methods to ensure your data and funds remain secure.

You can download the free app from the App Store or Google Play to manage transfers, track payments, or send money while on the go.

Visit our Help Center to find answers to common questions.
If you’d like to talk to a support agent, join our live chat, send us an email, or request a call back.
Our team is available 24/7 and ready to assist you anytime.